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Mrs. Jula McAllister

Accountant — Payroll Officer (Volunteer)

Julia is a bookkeeping support worker at Africause.

Julia is a bookkeeping support worker at Africause. Her passion is helping small organizations and businesses develop and maintain their accounting system. Julia has a Bachelor of Commerce degree from Deakin University and has three years of experience with bookkeeping and payroll work. She has five years of experience as an administration assistant in the public accounting and taxation industry.

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Mr. Abdalla Geberabi

Community Support member

Abdalla Geberab is community support worker at Africause.

Abdalla Geberab is community support worker at Africause. He got engaged in the community service industry since he was student in his home country Eritrea. He was helping his late father in his public service office.
After he  completed his academic studies, he  joined an education sector
volunteering. Helping students doing their homework, teacher aside. In
financial institute, he worked in client admin dept. Serving customers was his
longest period of experience.
When he migrated to Australia, he found serving community was his passion and would be great value for the community. He attended different courses related to community and have acquired certificates and license and still studying for higher certificates to develop his skills. Given that  Australia is country with people of different back grounds, Abdalla built his community Knowledge to serve the community. Joining Africause  was a great way of strengthening my community. It involves working with and listening to the people. he understood the need for Supporting the Australians of African background was better way to support the community. Among the contributions that he made to the
community was give to guidance to the new arrivals in regards  to the education,
employment, and settlements.

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Mrs. Safinaz Darfour

Youth Worker

Safinaz Darfour is a motivated young woman who is interested in empowering young people. She is our Youth Worker supporting young people and women in areas of employment, housing, and education.

Safinaz Darfour is a youth leader and a motivational young person who aspires to join Victoria Police as a Community Liaison Officer to serve and support the African Community within Victoria. Her work at Africause has been to provide holistic support for the youth in education, employment and creating environment for families to best support the youth. As well as, developing innovative workshops to assist in building the community’s capacity especially mothers, and women in general to integrate with the wider Australian Society. Her previous experience as an Aviation Screening Officer, Support Worker, Mentor and Administration Support officer has really facilitated her to growth to have exposure to people from all walks of life. She has skills that enable her to communicate effectively and efficiently with her peers and other stakeholders to appropriately support clients.

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Mr. Kerollos Faltaous

Social Worker

Kerollos Faltaous is Socail worker and has graduated from Victoria University with a Social Work Degree in 2021. His main drive to choose Social Work is because he enjoys helping people.

Kerollos Faltaous has graduated from Victoria University with a Social Work Degree in 2021. His main drive to choose Social Work is because he enjoys helping people. His previous role as an Employment Coach has taught him how to deal with clients who are looking for work. He has been working with Africause as a volunteer on the Working and Development Permit (WDP). He attempts to adhere to Social Work ethics like privacy and confidentiality. He works also using a simple concept “he hears then he is here”. That basically means he tries to listen carefully not only to what the client is saying but try to pay attention to their tone, body language and vocabulary. He tries to pay attention to the language the client is using. He thinks that it helps him to be on the same wavelength, hence attend to their needs. He firmly believes that language is not just about words, it
brings culture, customs, tradition, and a whole lot of packages.

A secondary role that he does as well due to the size of our team is administrative assistant /personal assistant. He uses the idea of “smile is his logo” as front desk and welcoming all stakeholders. This is important particularly on the phone having cheerful tone so that the receiver of the call feel cared for. This becomes particularly essential as a frontline worker as most of phone receivers might never get to see them. However, it’s critical that they feel the caring vibes he has for them.


Mrs. Nevien Saad

Admin Support (Volunteer)

Mrs. Nevien Saad is an Egyptian-Australian arrived in Australia 31 years ago

Mrs. Nevien Saad is an Egyptian-Australian arrived in Australia 31 years ago. She is a mother of 3 beautiful sons and lovely husband. Nevien Works with us as admin support. Mrs. Nevien has friendly personality with big smile in her face welcoming visitors to our office. She is also qualified case manager in community services and Arabic/English interpreter.

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Mrs. Susan Agoer

Social Worker (Volunteer)

Ms. Susan Agoer is originally from South Sudan, She is a single mother of 3 children under 16 years of age.

Ms. Susan Agoer (Sth Sudan), a single mother of 3 children under 16 years of age. She is Khartoum university graduate with vast experience in working in the health and community sector in Australia. Susan arrived in 2006 and she has been a housewife for few year. Ms. Susan work with South Sudanese families and children. She supported families and children with schooling and family crises. She is well respected in the community and has so much potential as a young woman leader.

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Mrs. Hanan Suleiman

Youth and Family Worker (Volunteer)

Mrs. Hanan Suleiman is from originally from Eritrea, She arrived in Australia in  2012.

Mrs. Hanan Suleiman is from Eritrea, arrived in 2012. She completed year 11 in Eritrea, and did certificate III in childcare in Melbourne, Australia. Currently working part-time with save the Children in Collingwood organising homework support for local mothers and children. She is part-time staff member with Africause coordinating families and young mothers in Housing Commission flats in inner Melbourne (namely Collingwood, Fitzroy, Richmond, and Carlton) and surrounding suburbs. Mrs. Hanan is gifted with social skills and potential leader among young women of her age. She has been in Melbourne for 10 years but her connections land network looks vast (as a house wife and mother). She managed to organise and mobilise women and families from the different African background, other ethnic group communicating with her language’s skills and ability reaching out to all and more importantly with her infectious smile.

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Abaas Abukar

Africause Cultural Worker (Volunteer)

Mr. Abaas Abukar is Africause cultural worker of Somali background.

Abaas arrived in Australia in 2003 with his family. He is a father of 11 children and 8 grandchildren. Abaas is a very friendly man with great potential leadership in multicultural communities. During Lockdown Abaas with his smile and friendship skills helped many mothers and children with Africause food package delivery supported by Victorian government and our partners Igniting change and showing solidarity to our Africause community during lockdown. His smiling face has brought happiness to many stressed families in housing commission flats and other families in western suburbs who have been isolated with their children. Abaas was one of Africause’s social workers who helped those families with food, toys, games and furniture.

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Miss Lauretta Dixon

Administration Assistant (Volunteer)

Miss. Lauretta Dixon –  started working with Africause in August  2021 during the lockdown as volunteer to manage Fines Victoria WDP.

Miss. Lauretta Dixon –  started working with Africause in August  2021 during the lockdown as volunteer to manage Fines Victoria WDP. She was welcomed by Africause team to share information and experiences in the WDP. Ms. Lauretta learned the WDP process and worked with clients who have hardship and challenges due to COVID pandemic and other social ills. She managed the program very well and many clients were relieved from the burden and are successfully pursuing their job search and life.


Ms Lorelle Said

Employment Program Advisor (Volunteer)

Lorelle Said brings 25 years’ experience as Human Resources (HR) Generalist with a track record of partnering C Suite over the last 12 years.  As a trusted business partner and thought leader, Lorelle enables measurable return on HR investment across blue-chip corporates including Qantas, NAB, Telstra and the Community Sector including Africause, Youth Activating Youth and Spectrum

Lorelle is motivated by building capability and mutual learning networks across disadvantaged, culturally and linguistically diverse (CALD) communities, industry and government.  Recent, personal highlights include, enabling full employment for 1:3 CALD community members at Transdev in partnership with African-Australian community organisations, over a 12 month period, amid COVID 19.

Lorelle incorporates a working knowledge of employment legislation, mainstream HR workplace practices and an authentic relationship approach, bridging all sectors to enable sustainable employment outcomes.  Resulting learning networks between core services, community, government and industry facilitate the team’s ability to deliver tailored, co-designed and co-delivered community and industry employability, recruitment retention, and cultural intelligence training.

Underpinning Lorelle’s track record is a Masters in Business Administration, Masters in Services Marketing, Post Graduate Diploma in HR and Industrial Relations, Bachelor Arts (Honours), Myers Briggs® Step I™ and Step II™ Certified II, Community Engagement Essentials Cert I and currently completing a Cert IV in Community Services


Natasha De Almeida

Secretary and admin (Part time and volunteer)

Natasha is the face of the organisation, welcoming visitors, clients and partners every day with a smile – she is Africause’s office secretary and administrator. She ensures all our clients, particularly those with refugee experiences are provided high-quality assistance and care. Natasha makes their journey at Africause pleasant and inclusive. She has over 30 years of experience in administration, customer service and building community trust and relationships. Without Natasha (and other office staff) Africause could not survive and thrive.

Natasha coordinates and organises our adult volunteer English classes and tutors clients with homework and other activities. She also provides administrative support for Africause’s Board and helps organise and coordinate our external events and annual Iftar dinner with 70+ guests.

Natasha has spent her career in customer and client service, beginning in the private sector (Telstra), moving to government (Metlink) and now the not for profit sector. She holds a Certificate IV in Business Administration, qualifications in Teaching English as a Second Language (TESL) and Teaching Adult Migrants English Program (AMEP). She has volunteered in Columbia teaching English and also volunteers regularly with her local Rotary Club.


Khaled Messoudi

Youth Employment facilitator (Part time and volunteer)

Khaled is currently the leading the JVEN project, which is the division of Africause (AAMEYS) responsible providing employment support services, especially helping people with pathways to a desired career.

Khaled graduated from RMIT with honours in International Business. Notably, Khaled worked for Vodafone as a managing Director for four years and in 2015, founded the Ascent Football Academy, providing pathways for young and emerging Soccer talent, to play in the Hyundai A-League and Asia League.

Khaled’s social skills, friendly approach and network makes the disengaged young people, particularly “youth from juvenile justice and adult offenders coming from prison” to connect with their communities and commence their new journey with confidence. Last year Khaled achieved a record employment (178 young people) support for members of the local communities with the JVEN project. Africause become the go to for members of the local communities for employment and other justice related support in the Western suburb, because of Khaled.


Mrs. Fathi Hassan staff and volunteer

Immigration registration agent

(MARN 1909782) (Part time and volunteer)

Mrs Fathi Hassan is a very energetic young mother with children. She is originally from Somalia arrived in Australia as a child.

A very prominent and successful woman in her family life, personal and as a member of the Somali community a good role model. She graduated from Victoria University in Immigration law and currently working as an immigration agent (MARN 1909786). She worked in different field including TELSTRA (TSA GROUP), CUSTOMER SERVICE AND SALES AGENT, (2016 – 2017); Howard kingham lodge, in 2005; and Glandale Age Care Facility in management in 2008 2010. A very friendly with big smile welcoming visitors, you don’t need to know her, with one visit you become familiar, as if you know her for years.  She is a good communicator with very understandable patience.

With very strong personality and high professional integrity, he is a role for young mothers, that family and work balance. As a woman, she has been a good role model for many young girls from the Horn of Africa and African communities in the western suburb.


Mr. Jemal Ahmed Hagos

Administration and Supporting New Refugee Arrival

(Part time and volunteer)

Mr. Jemal has Bachelor of Arts in Political Science and International Relations, Addis Ababa University, Ethiopia. He is a refugee from Eritrea and he was made refugee at his early age.

He fled to Ethiopia and he created self-support business in the Refugee camp in Ethiopia and funded himself to move to Addis Abeba. He joined the university and again, funded himself to complete his bachelor degree. He moved to Egypt and worked as translator and Eritrean refugee case writer and also worked as money remittance business owner to provide refugee access to their relatives to receive financial support from around the world in Egypt. Mr. Jemal and his wife self-funded for the Australian Humanitarian Community Pilot project cases. He is creative and innovative to survive in odd situations. He prepares drafts refugee cases for migration agents and supported women and children with language barrier in refugee camps. Jemal is a survivor and self-made young man with great potential. Currently, Jemal is studying migration law at Victoria University.

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Mr. Byron Price

Youth Engagement Worker (Volunteer)

Byron has over 30 years of experience in the Correctional sector in the United States, starting with Residential Housing Assistance, Pre-trial Release, Juvenile Detention and Adult Parole.

He has worked as a Behavioural Specialist within schools. Since coming to Australia, Byron has been involved with offenders on probation, consulted with various Aboriginal sectors, interacted with the African-Australian community. He has been able to observe the disadvantages which lie within the African-Australian youth community and has a strong desire to assist in providing them with an opportunity for a better future. The time spent in this field has allowed Byron to gain relevant qualifications integral to furthering his dedication and support to the community. He is also very aware of the positive impact of engaging youth in physical activity and coaches African-Australian basketball teams.